South Melbourne Dental Group

My dentist here is amazing and have only ever had positive and painless experiences. However, recently I was unable to book with my regular dentist online so I booked with another dentist. I received a phone call to confirm my appointment and I then proceeded to ask if my original dentist had left the practice. The receptionist informed me that my dentist is still there but does not take online bookings. I then told the receptionist that I would rather change my booking to be with my regular dentist. We began to discuss availability. As I have moved to regional Victoria for three months it’s difficult for me to see my availability in Melbourne. I asked when the next available was and it was November during the week which didn’t work for me with work. I asked if she could give me some dates/appointments in late December that my dentist was available and I may be able to choose from them as it’s hard for me to get back to Melbourne. She then rudely said to me “just give me a date”. Feeling completely disregarded and rushed, I then said “don’t worry I will book in with my mum when I get the chance because we often see him together”. The receptionist then said “okay do you still want your appointment tomorrow?” I then said “no thank you I’ll reschedule”. Before I finished my sentence and right after I said “no” she hung up on me. Never before have I come across such a rude receptionist. Someone who is supposed to help their clients and work with them to choose a suitable time. Not rush them and be totally rude and condescending. Could not believe the disrespect I received. I hope they record their phone calls. I have never had an issue with any of the receptionists until now, all the others are extremely lovely.

I first went to SMDG while living in Melb for 2 years & have been so happy that's I've kept coming back for 9 years (& counting) after moving 2 hours away to Bendigo. My dentist, Avron has been there the whole time & has been fantastic, personable, friendly & welcoming. Before coming I could not imagine being so loyal to a dentist / practice but now I couldn't imagine going anywhere else. SMDG is far & away the best dentist I've ever been to!

I’ve been going here since I moved to Melbourne, Dr Cherie is one of the best dentists I’ve ever had. She is great at what she does. The staff is so friendly and welcoming. Everyone is professional yet genuine and as accommodating as they can be. Also, the reception lady is always a delight, she makes my day every single time. Thank you (: Highly recommend

I generally hate going to the dentist so I was quite nervous (had put off getting my teeth straightened for years because of this) but couldn’t have asked for better care than this place. Doctor Alexander Zelmanovich answered all my questions, he was always helpful and always has a smile. Really professional service and the highest levels of dental care – so felt very well looked after throughout the process. Add to that the numerous compliments I’ve had on my perfectly straight teeth! Thank you so much Alexander for the orthodontic treatment over the last few years. It has been a long journey, but the result is truly unbelievable. When I look at the mirror, I am still amazed at the transformation to my teeth. I never thought such improvement would be possible." Thank you so much Stefanie to help doctor Alexander in this journey and a big thanks to all the receptionist ladies for their always smiles and welcoming! I am going to miss you all!

I am very impressed with the service offered at the South Melbourne Dental Group and my experience with Dr Adrian Dang was exceptional. The environment is comfortable and Adrian is caring, patient and thorough in his work. Reception staff are friendly and accommodating. I will continue to travel from regional Vic so I can keep attending this clinic.

I have never been so welcomed and been in such great caring hands at another dental clinic before. Adrian has been my dentist for the past 5 years. His gentle, friendly and professional approach consistently makes my experience a very pleasant one. Love watching interesting documentaries through the screen on the ceiling as I get my teeth done too... What a great way to distract/entertain your patients :)